Clear, upfront office policies.

If you have dental insurance we're glad to help with your claim. We require payment in full once treatment is complete, and for your convenience we submit your claim electronically. Your insurance company then sends a cheque directly to the policy holder, so you deal directly with your carrier — reimbursement usually arrives one to five days after your appointment.

For major treatment such as crowns, bridges, implants, dentures, and orthodontics, a payment plan schedule may be arranged.

We're pleased to accept the Canadian Dental Care Plan. The CDCP is a government-funded program that helps eligible individuals with the cost of dental care — a wonderful step toward more affordable access to treatment.

It's important to note the program doesn't provide free dental care; it covers a portion of the cost based on your eligibility. All treatment is preapproved through the plan before work is completed, and any payment outside of coverage is due the day of treatment. Our experienced receptionists are happy to answer your questions.

We accept cash, debit, and credit card, and payment is due at the time of service. Treatment plans are always reviewed with you before any work begins.

We also offer manageable payment plans for patients without dental benefits, and we'll do our best to keep your treatment affordable and within your budget.

Appointments cancelled without two business days' notice are subject to a $100 short notice cancellation fee, as are missed appointments. Please give us as much notice as you can so we can offer the time to another patient who needs it.

New patients: please arrive 10 minutes early to complete your health history and consent forms, and bring your insurance card and a list of current medications.